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Built for businesses that take identity seriously.
TrueFaktor is a multi-channel identity verification platform that lets businesses verify users through SMS, Email, Voice, or USSD. Meeting every customer exactly where they are, on the channel they trust.
The Problem
Businesses needed to know their users were who they claimed to be, but the tools available were fragmented, unreliable, and left huge gaps that bad actors could exploit.
Businesses can't reliably verify who users are at the point of account creation or transaction, creating exposure to fraud, impersonation, and regulatory liability.
SMS-only OTP systems fail for users who prefer voice-based accessibility, or live in areas where SMS delivery is unreliable.
Building and maintaining multi-channel verification in-house requires dedicated engineering resources, ongoing maintenance, and telco relationships most businesses don't have.
Capabilities
Identity verified
OTP confirmed
SMS code sent
+233 •• ••• 1234
Email verified
user@example.com
USSD session active
*920*1#
Instant OTPs and verification codes delivered via SMS and Email, the fastest way to confirm identity for account creation, logins, and transactions.
Reach users on the messaging platform they use every day. WhatsApp-based OTPs improve completion rates for customers who prefer chat over SMS.
Automated voice calls deliver verification codes for users who can't read SMS or prefer an audible confirmation, broadening your verifiable audience.
Works on any phone, any network, no internet required. USSD-based verification reaches the customers that every other channel misses.
Impact
Verification channels
SMS, Email, WhatsApp, Voice, and USSD, covering every user on any device, anywhere.
Delivery reliability
Redundant multi-channel routing ensures verification codes always get through.
Verification speed
Codes delivered and verified in under five seconds, keeping user flows frictionless.
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See it live
Verify any user, on any channel, in under five seconds. Explore the platform and see how TrueFaktor protects your business.
